Privacy policy

Last updated: November 11, 2026

This policy explains how JD Wood Bookstore ("we", "us") collects and uses your personal information when you visit or buy from this website. We are the data controller for your information under UK data protection law (the UK GDPR and the Data Protection Act 2018).

What we collect

Order details: your name, delivery and billing address, email address, phone number (if given) and what you bought.
Payment details: payments are processed securely by our payment provider. We never see or store your full card details.
Messages: anything you send us through the contact form or by email.
Website usage: basic technical information, such as your device, browser and the pages you visit, collected through cookies.

How we use it

To process, deliver and support your order, including returns and refunds (to perform our contract with you).
To keep the financial records we are legally required to keep (legal obligation).
To run, secure and improve the website (our legitimate interests).
To send you news about new books, only if you have opted in. You can unsubscribe at any time using the link in any email (consent).

Who we share it with

We share your information only with the service providers we need to run the shop: Shopify (which hosts this store), our payment processors, Royal Mail and other delivery services, and printers who print and post some books directly to you. They may use it only to provide those services. We never sell your personal information.

Some of these providers, including Shopify, may process data outside the UK. Where they do, appropriate safeguards are in place as UK law requires.

Cookies

We use cookies the shop needs to work (for example, to remember your basket) and, where you agree, cookies that help us understand how the site is used. You can manage your choices through the cookie banner or your browser settings.

How long we keep it

We keep order records for six years to meet tax and accounting requirements. Marketing consent is kept until you unsubscribe. Other information is deleted when no longer needed.

Your rights

You have the right to access, correct or delete your personal information, to object to or restrict how we use it, to receive a copy in a portable format, and to withdraw consent at any time. To exercise any of these rights, contact us using the contact form on this website.

If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ico.org.uk).