Refund policy

Last updated: November 11, 2026

Returns

Changed your mind?

You can cancel your order for any reason within 14 days of receiving your books. Let us know using the contact form on this website, or by replying to your order confirmation email. Then send the books back to us within 14 days of telling us.

Books must be returned unread and in the condition you received them. You pay the return postage, and we recommend a tracked service, as we can't refund items that don't reach us.

We will refund the price of the books and the original standard delivery charge within 14 days of receiving them back. Refunds go to your original payment method.

Damaged, faulty or wrong item?

If a book arrives damaged, has a printing fault (such as missing or misprinted pages), or isn't what you ordered, please contact us within 7 days of delivery, ideally with a photo. We'll send a replacement or give you a full refund, including delivery, at no cost to you. We'll cover any return postage, and may not need the book back at all.

Returns address

JD Wood Books, 201 Goldhawk Road, London W12 8EP, United Kingdom

This policy does not affect your statutory rights under UK consumer law.