Terms of service

Overview

About us

This website is operated by JD Wood Bookstore, 201 Goldhawk Road, London W12 8EP, United Kingdom. You can contact us using the contact form on this website. These terms apply to all orders placed through this website, so please read them before ordering.

Your order

When you place an order, you'll receive an email acknowledging it. That email does not mean your order has been accepted. We accept your order, and the contract between us is formed, when we email to confirm it has been dispatched. If we can't fulfil your order, for example because a title is unavailable, we'll tell you and refund you in full.

Prices and payment

All prices are in pounds sterling. Delivery charges are shown at checkout before you pay. Payment is taken when you place your order. If we've made an obvious pricing error, we'll contact you before dispatch, and you may cancel for a full refund.

Delivery

We deliver to UK addresses only. Delivery charges and times are set out in our shipping policy. The books become your responsibility once they are delivered to the address you gave us.

Cancellations and returns

You can cancel within 14 days of receiving your books, and you're entitled to a replacement or refund for damaged or faulty books. Full details are in our refund policy.

Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable, or for business losses, as our books are sold for private use. Nothing in these terms limits our liability where it would be unlawful to do so, or affects your statutory rights as a consumer.

Events outside our control

We are not responsible for delays caused by events outside our reasonable control, such as postal disruption. If such an event affects your order, we'll contact you, and you may cancel for a full refund of anything not yet delivered.

Intellectual property

All text, images and cover designs on this website belong to us or our licensors and may not be copied or reused without permission.

Changes to these terms

We may update these terms from time to time. The version on this page when you place your order is the one that applies to it.

Governing law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.